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Cookie Policy

This website uses cookies. You can find more information on the types of cookies used as well as enable individual cookies in their respective categories. You can adjust your settings at any time through the link in the footer of this website.

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Strictly necessary

These recognise you so it’s easier for you to log in, help you move around the app and help you use many of its features. They keep it secure too and help protect you from fraud. You can’t turn these cookies off.

VendorPurposeTSB | Cookies which maintain session persistence and choose data centres for the session to connect to.

Retrofit and okhttp; Volley, AFNetworking; Alamofire; KRNNetworking | Open-source SDKs used to make API calls from client to server.
Live Person | Used by live chat to start contact with a Live Person agent.
Adobe | Used for push notifications.
Dynatrace | Used for real-time user monitoring.
Alchemer | Used for showing dialogue about planned outages and incidents.

Cloudflare is a service providing increased security and performance for websites. Cloudflare offers a content delivery network („CDN“) to improve the loading times of the website. The use of a CDN enables the user to make content available for retrieval more quickly with the help of regionally or internationally distributed servers. Provider: Cloudflare Inc., 101 Townsend St, San Francisco, CA 94107, USA Cookie names and lifetimes: __cfruid (lifetime: session), __cf_bm (lifetime: 30 minutes), __cf_clearance (lifetime: 30 minutes)
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Functional

Functional cookies enable this website to provide you with certain functions and to store information already provided (such as registered name or language selection) in order to offer you improved and more personalized functions.
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Marketing / Third Party

Marketing / Third Party Cookies originate from external advertising companies (among others) and are used to gather information about the websites visited by you, in order to e.g. create targeted advertising for you.
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Performance

Performance cookies gather information on how a web page is used. We use them to better understand how our web pages are used in order to improve their appeal, content and functionality.
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